Privacy Policy

1. Introduction

Welcome to BilonBil ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

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2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Fill out a contact form
• Subscribe to our newsletter
• Use our services

This information may include:

• Name and contact information (email, phone number, address)
• Company information
• Payment information
• Login credentials
• Business data entered into our system

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent
• Cookies and similar tracking technologies

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3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your inquiries and provide customer service
• Send you marketing communications (with your consent)
• Improve and personalize our services
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

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4. How We Share Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Email delivery
• Cloud hosting
• Analytics services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Regular backups
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at privacy@bilonbil.com.

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8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to track visitors across websites
• Preference Cookies: Remember your preferences and settings

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

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10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

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11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

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13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@bilonbil.com
• Phone: +91 97874 10245
• Address: Salem-636008, Chennai-600044, Tamilnadu, India